THE DISHONEST CUSTOMERS: WHEN SOCIAL MEDIA BLACKMAIL BECOMES THEIR TOOL.

In the world of service, you will find that some customers are not always honest in their feedback. This is a fact of life, and as an entrepreneur, you need to learn how to deal with it.

There are different types of negative feedback: constructive and destructive. Constructive negative feedback helps service providers improve their service offerings by highlighting areas where improvements need to be made.

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